As an operator at an alarm monitoring center you receive and deal with alarm calls 24 hours a day, 7 days a week. You work as the spider in the web. The job is both dynamic and hectic.
You attend to incoming alarm reports and telephone calls. You take the necessary actions based on the guidelines and in line with the agreements made with the customer. In case of a real emergency, you contact the intervention team and perform the required follow-up. All activities are aimed at optimal availability and quick response.